Privacy Policy
Last reviewed: 30 August 2026
Who we are
East Anglia Gas supplies bottled LPG through eastangliagas.co.uk. Our business address is Woodfarm Business Centre, Stonham Road, Stonham Aspal, IP6 9TH. You can contact us at [email protected] or on 01449 711 607.
Information we collect
We collect information you provide when you contact us, create an account or place an order. This can include your name, contact and delivery details, product and order details, correspondence and payment status. Payment card details are handled by our payment provider rather than stored by this website.
How and why we use information
- To answer enquiries and confirm product availability.
- To process purchases, cylinder exchanges, collections and deliveries.
- To operate customer accounts and keep transaction and accounting records.
- To protect and improve our website, services and customers.
- To meet legal and regulatory requirements.
Our lawful bases
We process personal information where it is needed to take steps at your request or perform a contract, comply with a legal obligation, support our legitimate interests in operating and protecting the business, or where you have given consent. You may withdraw consent at any time where consent is the lawful basis.
Sharing and retention
We share information only where necessary with trusted hosting, delivery, payment, professional and technical service providers, or where required by law. We do not sell personal information. We retain records only for as long as needed for service delivery, warranties, accounting, dispute handling and legal obligations, then securely delete or anonymise them.
Your rights
Depending on the circumstances, you may ask for access, correction, deletion, restriction or portability of your information, or object to its use. Contact us using the details above. If you remain unhappy, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Cookies and analytics
Necessary cookies support security, shopping and account features. Google Analytics is disabled unless you accept analytics cookies. You can change or withdraw your choice at any time using “Cookie settings” in the footer. See our Cookie Policy for details.
